Privacy Policy
Last Updated: 2025
Effective Date: 2025
1. Introduction
olyvranthosforge respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social casino entertainment platform.
This policy applies to all users of olyvranthosforge and complies with the New Zealand Privacy Act 2020 and applicable data protection regulations.
2. Information We Collect
2.1 Information You Provide
- Account registration information (name, email address, date of birth for age verification)
- Contact form submissions
- Communications with our support team
- Preferences and settings
2.2 Automatically Collected Information
- IP address and location data
- Browser type and version
- Device information
- Usage data (pages visited, time spent, interactions)
- Cookies and similar technologies (see our Cookie Policy)
2.3 Gaming Activity Data
- Virtual currency balance and transactions
- Game played and session duration
- In-platform interactions
Important: All gaming activity involves virtual currency only with no monetary value.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our social casino entertainment platform
- To verify you are 18 years or older
- To personalize your experience
- To respond to your inquiries and provide customer support
- To send important notices and updates
- To improve our platform and develop new features
- To detect and prevent fraud or abuse
- To comply with legal obligations
- To promote responsible gaming practices
4. Legal Basis for Processing (GDPR)
We process your personal data based on:
- Contract Performance: To provide our services
- Consent: When you agree to specific processing activities
- Legal Obligation: To comply with age verification requirements
- Legitimate Interest: To improve our platform and prevent fraud
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
5.1 Service Providers
Third-party companies that help us operate our platform (hosting, analytics, customer support).
5.2 Legal Requirements
When required by law, legal process, or to protect our rights and safety.
5.3 Business Transfers
In connection with a merger, acquisition, or sale of assets.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
7. Your Privacy Rights
Under the New Zealand Privacy Act 2020 and GDPR (if applicable), you have the right to:
- Access: Request copies of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Objection: Object to certain processing activities
- Data Portability: Request transfer of your data
- Withdraw Consent: Withdraw consent for specific processing
To exercise these rights, contact us at: support@olyvranthosforge.com
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.
10. Children's Privacy
Our platform is strictly for users aged 18 and older. We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected data from someone under 18, we will delete it immediately.
11. International Data Transfers
Your data may be transferred to and processed in countries outside New Zealand. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
12. Third-Party Links
Our platform may contain links to third-party websites or services, including gambling support organizations. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: support@olyvranthosforge.com
15. Complaints
If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with:
- New Zealand: Office of the Privacy Commissioner - www.privacy.org.nz
- EU/EEA: Your local data protection authority
16. No Real Money Transactions
We do not collect or process any real money payment information because our platform uses virtual currency only. There are no deposits, withdrawals, or financial transactions of any kind.